The following data protection statement applies to the use of our website and informs you as affected person about the data protection law and users of this website about the processing of personal data. Personal data are individual details about personal or factual circumstances of a specific or identifiable natural person.
Responsible according to the DSGVO is
Großbeerenstr. 2-10 | Hall 2.13 | 12107 Berlin | Germany
Phone: +49 30 220129 26
(hereinafter referred to as the person responsible)
If you have any questions or suggestions regarding data protection, please contact our data protection officer directly.
1. General information
When you visit our website, the provider of this platform (or his web space provider) collects data about each access to the offer. This access data includes:
- the name of the accessed web page,
- IP address of the requesting computer,
- the date and time of the retrieval
- the amount of data transferred
- the browser type and version of the browser
- the operating system used by the user
- the website from which the user visits this website (referrer URL)
- the IP address of the requesting computer
- the requesting provider
These data are processed by operators for the following purposes:
- improvement and guaranteeing the connection to the website,
- Improvement of the usability of the website,
- evaluation of system security and stability as well as administrative purposes.
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f DSGVO. The legitimate interest of the provider follows from the purposes listed above for data collection. The data is anonymous and is stored separately from any personal data you may have provided. Conclusions to a certain person are not possible. Your personal data will only be disclosed to third parties for the purposes set out below. A transfer for other reasons does not take place:
The user's personal data will only be passed on to third parties if:
- The user has given his express consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO
- the disclosure pursuant to Art. 6 para. 1 sentence 1 f DSGVO is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
- In the event that a legal obligation exists for the transfer pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO, and this is legally permissible and is necessary for the processing of contractual relationships with the user in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO.
Cookies in general
Google Web Fonts
We use web fonts provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google“). The service serves for a unified and correct representation of fonts on our site. To do this, your browser connects to Google's servers and loads the required web fonts into your browser cache as soon as you visit a page of our website. Google is informed that our website has been accessed via your IP address. Legal basis for the use of Google Web Fonts is Art. 6 Para. 1 lit. f DSGVO (legitimate interest). Our legitimate interest is the uniform and correct presentation of the fonts on our website. For more information about Google Web Fonts and privacy on Google in general, see:
There will be no aggregation of personal data nor identification without your separate consent. You can avoid the storage of Zendesk cookies by setting your browser accordingly. Not all processed data has a personal reference. Insofar as the processed data contains a personal reference, the legal basis for processing is, for example, Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in the statistical evaluation of user behavior and in improving and optimizing our customer service. Zendesk is certified for the “Privacy Shield“. For more information on Zendesk's data collection, please visit: https://www.zendesk.de/company/customers-partners/privacy-policy/
With the newsletter, the provider of this website informs about individual offers. If users of this website wish to receive the newsletter, an e-mail address is required. The e-mail address will only be used if the user has expressly consented in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO. This e-mail address will be checked to see if the user is also the owner/authorized user of the e-mail address. The data will only be used for sending the newsletter, it will not be passed on to third parties. Further data will not be collected. When you register to receive the newsletter, your IP address and the date of registration are stored. The storage serves exclusively as security in the event that a third party has abused the address and subscribed to the newsletter without the knowledge of the owner or authorised person. Consent to the storage and use of the data can be revoked at any time via a link in the newsletter itself, in the profile area or by notifying the above-mentioned contacts or by e-mail to email@example.com.
We send our newsletters via Newsletter2Go GmbH, Köpenicker Str. 126 10179 Berlin („Newsletter2GO“). We will forward the data you provide when registering for the newsletter to Newsletter2Go.
Newsletter2GO uses this data to send the newsletter and for statistical analysis of the newsletter. The evaluation is carried out via so-called web beacons or tracking pixels. With the evaluation we can determine whether a newsletter message has been opened and which links have been clicked on. We can also determine whether a certain action was carried out after clicking on a link, e.g. whether a purchase was made on our website. For this we use conversion tracking. In addition, technical information is recorded (e.g. time of retrieval, IP address, browser type and operating system). The data will only be collected pseudonymously and will not be linked to any other personal data held by you. The conclusion to a specific person is thus excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. We use this data to better adapt future newsletters to the interests of our newsletter recipients.
You can object to statistical analysis purposes by unsubscribing from the newsletter.
The legal basis for passing on the data is Art. 6 para. 1 lit. f DSGVO. We have a justified interest in the effective, interesting and user-friendly design of the newsletter system. The data is stored on servers in Germany. Between Newsletter2Go and us there is a so-called order processing contract, which regulates the data protection-compliant handling of your data.
You have the opportunity to contact us via various means of communication such as e-mail, telephone, mail or a contact form. In the event of contact, we will store your data for the purpose of processing your inquiry. The data will not be passed on to third parties. The processing of personal data is carried out in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. The legitimate interest here is the processing of your request. You also have the option of creating a customer account on our website and/or placing orders via ours. If you contact us in order to conclude a contract, the legal basis is also Art. 6 para. 1 sentence 1 lit. b DSGVO.
2. Social Media Plugins
We use plug-ins from different social networks. A social network is a platform or app that allows users to communicate with each other, exchange opinions or share content such as images with other users or on the social network itself. Users generally have the ability to create private or business profiles, network with each other or provide private or corporate information. The respective plug-in provider saves the data collected about you as usage profiles. The purpose of the processing is to display (demand-oriented) advertising, market research and/or demand-oriented design of the website and to inform other users of the social network about your activities on our website. The evaluation also takes place if you are not logged in to the social network. You have the right to object to the creation of these user profiles. To exercise your right of objection, you must contact the respective plug-in provider. Legal basis for the use of the plug-ins is Art. 6 Abs. 1 S. 1 lit. f DSGVO. The legitimate interest in processing results from the processing purposes mentioned above.
Use of Facebook plugins
Plugins of the social network Facebook, Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA. are integrated on this website. If you live outside Canada or the USA, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. is the person responsible for processing personal data. Facebook plug-ins can be recognized by the Facebook logo or the "Like button". An overview of the Facebook plug-ins can be found at http://developers.facebook.com/docs/plugins/?locale=en_EN. When a single website of this website containing a Facebook plugin is called up, a connection is established with the Facebook servers. Facebook transmits the content of the button directly to the user's browser and integrates it into the website. Facebook is informed of the specific pages of our website that you visit, regardless of whether you click on a button or not. If a user clicks the Facebook "Like-Button" while logged in with his Facebook account, the user can link the contents of this website on his Facebook profile. This allows Facebook to associate the visit to this site with the user's account. It is pointed out that the provider of this website is not aware of the content of the transmitted data or its use by Facebook. Further information can be found in the privacy statement of facebook at http://de-de.facebook.com/policy.php An assignment of the visit of this website by Facebook to the Facebook user account does not take place if the user logs out of his Facebook account.
Use of Google+
We use the “Google+″-button of the social network Google Plus on this website. Google Plus is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. When calling up a single website of this Internet presence that contains a "Google+" button, a connection is established with the Google servers. Google transmits the content of the button directly to the user's browser and integrates it into the website. Google is informed of the specific pages of our website that you visit, regardless of whether or not you click a button. More detailed information about Google+ is available at https://developers.google.com/+/.
If you are logged in to Google+ while visiting our website, every time you visit our site and throughout the entire visit, Google will recognize which specific site you are visiting. This information is collected by the Google+ button. Google maps this information to your Google Plus account. If you click a Google Plus button while visiting our website and make a Google +1 recommendation, Google will also associate this information with your personal account and store it. Google stores and processes this information together with other information such as your name, search results, photos. Google is able to link this information together and uses this data to improve its services.
Use of YouTube videos
3. Web analysis
We use web tracking and web analytics services. These are services that allow an analysis of the use of our website. We use this data to improve our website and to make our offer more interesting for you. The legal basis for the use of web analysis tools is Art. 6 para. 1 sentence 1 lit. f DS-GVO. We have a legitimate interest in analysing the user behaviour of our website in order to optimise both our offer and our advertising.
Google Analytics (with anonymizing function)
IntelliAd Web Tracking
This website uses the web analysis service with bid management of intelliAd Media GmbH, Sendlinger Str. 7, 80331 Munich. Anonymised usage data is processed and aggregated for demand-oriented design and optimisation of this website, and user profiles are created from this data. When intelliAd Tracking is used, cookies are stored locally. You have the right to object to the processing of your usage data. Use the intelliAd Opt-Out function.
first party tracking
The "first party tracking" procedure is used to improve tracking accuracy. A first-party cookie (ia-) is set on the customer domain. Complete IP addresses are also not stored in the procedure and are only processed in anonymised form.
Google Adwords with Conversion Tracking
Trusted Shops Badge
We have integrated the Trusted Shops Badge, an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln. The badge is used to display the Trusted Shops seal of approval and to offer Trusted Shops membership to customers after placing an order. The web server automatically saves a so-called server log file when the trust badge is called. The server log file may contain various information, such as your IP address, date and time of access, amount of data transmitted and the requesting provider (access data). The data will be deleted at the latest seven days after your access to our site and will not be evaluated. If you decide to use Trusted Shops products after placing an order, additional data will be transferred to Trusted Shops. The same applies if you have already registered for use. In this case the contractual agreement between you and Trusted Shops applies. The legal basis for processing is Article 6(1)(f) DSGVO. We have a justified interest in improving and optimizing our offer.
5. Payment service provider
We offer payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").
If you choose to pay via PayPal, the payment details you enter will be sent to PayPal. Legal basis for the transfer of your data to PayPal Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the fulfilment of a contract). You have the possibility to revoke your consent to data processing at any time. A revocation has no effect on the effectiveness of data processing processes in the past.
We offer payment by “Sofort”, a payment service of Sofort GmbH, Theresienhöhe 12, 80339 München (hereinafter “Sofort GmbH”). When paying by “Sofort“bank transfer“, a PIN, a valid TAN, the payment data entered and your personal data (such as first and last name, address, telephone number(s), e-mail and IP address and, if applicable, other data required for payment processing) will be transmitted to Sofort GmbH. With the help of PIN and TAN, Sofort GmbH can log into your online banking account and check your account balance. Sofort-GmbH then carries out the transfer to us and immediately sends us a confirmation of payment. Sofort GmbH will also automatically check your transactions, the credit limit of the overdraft facility and the existence of other accounts. The transmission of this data is necessary to establish your identity beyond a shadow of a doubt and to prevent attempts at fraud. The legal basis for the transfer of your data to Sofort GmbH is Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the fulfilment of a contract). You can revoke your consent to data processing at any time. A revocation has no effect on the effectiveness of data processing processes in the past.
We offer payment via Amazon Payments Europe s.c.a., 5 Rue Plaetis, L-2338 Luxembourg (hereinafter: „Amazon Payments“). We will pass on the information we collect during the ordering process to Amazon Payments along with the information about your order for payment processing and only to the extent necessary. The legal basis for the transmission is Art. 6 para. 1 lit. b DSGVO. More information about Amazaon Payments is available at: https://pay.amazon.com/de/help/201751600
We accept payment via Heidelpay, a service of the payment service provider Heidelberger Payment GmbH, Vangerowstraße 18, 69115 Heidelberg (hereinafter „Heidelpay“). We will pass on your information collected during the order process to Heidelpay, together with the information about your order, for payment processing and only to the extent necessary. The legal basis for the transmission is Art. 6 para. 1 lit. b DSGVO. Heidelpay will pass on your data to HUELLEMANN & STRAUSS ONLINESERVICES S.A., 1, Place du Marché, 6755 Grevenmacher, Luxembourg, if necessary. The legal basis for the transmission is also Art. 6 para. 1 lit. b DSGVO. If you choose the payment method „Invoice purchase via Heidelpay“ or „Direct debit via Heidelplay“ we require further data from you. In this case, you will be asked to provide your first and last name, street, house number, postcode, city, date of birth, e-mail address and telephone number during the ordering process. These data are forwarded to Heidelberger Payment GmbH, Vangerowstr. 18, 69115 Heidelberg (hereinafter „Heidelpay“) for credit checks. The legal basis for processing is Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in checking your ability to pay. Based on this data in conjunction with other data (such as shopping cart, invoice amount, order history, payment experience), HeidelbergPay checks the risk of payment and/or bad debt losses. Based on this check, Heidelplay will decide whether the payment method you have chosen can be granted. For decision-making purposes, Heidelpay may obtain identity or credit information from the following credit agencies:
- Arvato Infoscore GmbH, Rheinstrasse 99, 76532 Baden-Baden
- Bisnode International Group, Robert-Bosch-Strasse 11, 64293 Darmstadt
- Creditreform AG, Hellersbergstrasse 12, 41460 Neuss
- CRIF Bürgel GmbH, Gas Road 18, 22761 Hamburg
- Deltavista GmbH, Kaiserstrasse 217, 76133 Karlsruhe
- Regis24 GmbH, Wallstrasse 58, 10179 Berlin
- SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden
- UNIVERSUM Business GmbH, Hugo-Junkers-Strasse 3, 60386 Frankfurt am Main
The creditworthiness information can contain probability values (so-called score values). These are based on a scientifically recognised mathematical-statistical method. Among other things, but not exclusively, address data is included in the calculation of the score values.
You can object to the processing of your data at any time by sending a message to the person responsible or to Heidelpay. In this case, Heidelpay may still be entitled to process your personal data if this is necessary for contractual payment processing.
6. Your rights as affected person
You have the following rights towards us with regard to personal data concerning you:
- Revocation of consent
- Restriction of processing;
- right to transferability of data;
- Complaint to a supervisory authority;
You also have the right to complain to a data protection supervisory authority about our processing of your personal data.
7. Data security
During your visit to this website, the SSL (Secure Socket Layer) procedure in connection with the browser used by the user is supported. This is usually 256 bit encryption. If the browser used by the user does not support 256-bit encryption, 128-bit v3 technology is used. The encrypted transmission of a page of this Internet presence can be recognized by the key or lock symbol in the status bar of the browser. In addition to SSL encryption, technical and organizational security measures are used to protect the data against accidental or intentional manipulation, loss, destruction or unauthorized access by third parties. These security measures are continuously improved in line with technological developments.